Refund policy
Refund & Return Policy
All sales are final. Because we sell food, supplements, and other consumable products, we can't accept returns or offer refunds on them. Once a product leaves our hands, we have no way of knowing how it was stored or handled, so for the health and safety of all our customers, these items can't be returned.
Clothing exchanges
Clothing can be exchanged within 30 days of purchase. To be eligible, the item must be unworn and unwashed, with all original tags attached, and you'll need the receipt or proof of purchase. Clothing is eligible for exchange only, not refunds.
To start an exchange, contact us at info@b1stnutrition.com. Exchanges must be sent to: 10540 FM 1488, Ste 165, Magnolia, Texas 77354. The customer is responsible for return shipping costs unless B1st owners say otherwise. Items sent back to us without first requesting an exchange won't be accepted.
Damages and issues
Please inspect your order when you receive it, and contact us within 7 days of delivery if an item is defective or damaged, or if you received the wrong item. Please include photos so we can look into the issue and make it right.
Items shipped by our partner brands
Some items ship directly from our partner brands and follow the same final-sale rules. If there's a problem with one of these items, contact us and we'll work it out with the brand.
Non-returnable items
- Food, drinks, supplements, proteins, pre-workouts, and any other consumables
- Personal care and beauty products
- Sale items and gift cards
- Worn, washed or untagged clothing
Questions?
You can always reach us at info@b1stnutrition.com.